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A Litmus Test For Process Craft
In a review with a global organization last week, the client explained how a major change program affecting sites around the world had ignored the defined processes: “We just had to get on with closing...
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The Process Team Quietly Demolishing Silos
A shout out, on behalf of stockholders, for all the unsung heroes in process excellence. This is the story of one: the Head of Process Excellence in a global organization on a 7-year transformation...
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Sustainable Process Excellence? Hire A Showman
Michael Fauscette has been setting out why, in the information age, making better decisions will drive the development of new operating models. It’s about moving, he has argued, from “make – sell” to...
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